Frequently Asked Questions

We know ordering a custom piece comes with questions. Below are some of the most common things we’re asked. If you don’t see your question here, feel free to reach out… we’re happy to help.

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  • Q: What types of signs do you make?
    A: We create custom CNC-carved wood signs for businesses, homes, and meaningful gifts. Every piece is designed specifically for each customer.

    Q: Do you only make what’s shown on your website?
    A: Not at all. The examples on our site are just a starting point. If you have an idea in mind, even if it’s rough, we’d love to help bring it to life.

  • Q: How do I get started?
    A: Start by filling out our inquiry form with a few basic details. From there, we’ll reach out to talk through your idea and guide you through the next steps.

    Q: Do I need to know exactly what I want before reaching out?
    A: No. Many customers come to us with just an idea. We’re happy to help you refine the design, size, and options along the way.

  • Q: What is your pricing?
    A: Because each sign is custom, pricing varies based on size, wood type, and complexity. Our custom signs typically start at $250.

    Q: Do you require a deposit?
    A: Yes. A deposit is required before production begins. This helps secure materials and scheduling for your project.

  • Q: What types of wood do you offer?
    A: We offer a variety of standard and premium wood options. We’ll help you choose the best material based on your design, use, and budget.

    Q: Can you use my logo or artwork?
    A: Yes. You can upload your logo or artwork during the order process. By submitting artwork, you confirm you have the rights or permission to use it.

  • Q: How long does a custom sign take?
    A: Timelines vary depending on project details and current workload. We’ll provide an estimated timeline during the quoting process.

    Q: Do you offer shipping?
    A: Yes, shipping is available. Local delivery options may also be available depending on your location.

  • Q: Will my sign look exactly like the photos?
    A: Each piece of wood is unique, and natural variations in grain and color are part of what makes your sign one-of-a-kind.

    Q: How do I care for my sign?
    A: Care instructions will vary depending on finish and placement. We’re happy to provide guidance to help your sign last for years to come.